Frequently Asked Questions
We’ve put together answers to the most common questions about Jansen Eyewear. If you don’t see what you’re looking for, feel free to reach out via our [Contact Page].
Product & Lenses
Are the sunglasses polarized?
Yes. All Jansen Eyewear sunglasses feature polarized HD lenses that cut glare, sharpen detail, and enhance color clarity — perfect for golf, cycling, outdoor fitness, and everyday wear.
Do they protect against UV rays?
Absolutely. Our lenses offer UV400 protection, blocking 100% of harmful UVA and UVB rays.
Are the lenses scratch-resistant?
Yes. Jansen Eyewear lenses are treated with a scratch-resistant coating designed for everyday performance. While durable, we always recommend storing them in a case when not in use.
Do you offer clear performance glasses?
Yes. In addition to sunglasses, we also offer clear performance eyewear for training, indoor use, and low-light conditions.
Fit & Design
Do the sunglasses fit all face shapes?
Our frames are designed with a universal fit for comfort and security. The lightweight build ensures they stay in place during activity while remaining comfortable for long wear.
Are they unisex?
Yes. Jansen Eyewear is designed for athletes and adventurers of all kinds, offering a sporty yet minimalist look that works for both men and women.
Shipping & Returns
Do you offer free shipping?
Yes — we provide free standard shipping on all U.S. orders.
Do you ship internationally?
Yes, to select international destinations. Rates and estimated delivery times are calculated at checkout.
What’s your return policy?
We offer 30-day hassle-free returns. If you’re not satisfied, you can return your sunglasses in original condition for a full refund or exchange.
Warranty & Care
Do the sunglasses come with a warranty?
Yes — every pair includes a 1-year limited warranty against manufacturing defects.
How do I clean my lenses?
Use the provided microfiber cloth and lens cleaner. Avoid soap, harsh chemicals or paper towels, as they may scratch the lenses.
What happens if my sunglasses arrive damaged?
If your product arrives defective or damaged, contact us within 7 days of delivery and we’ll send a replacement or arrange a refund.
Orders & Support
How can I track my order?
Once your order ships, you’ll receive a tracking number by email to follow your delivery.
Can I buy replacement lenses?
At this time, replacement lenses are not sold separately, but entire frames and new pairs are available through our shop.
How do I contact customer service?
You can reach us via our [Contact Page] or email us at info@danjansen.com. We aim to reply within 24–48 business hours.
Giving Back
Does my purchase support the Dan Jansen Foundation?
Yes. A portion of every Jansen Eyewear purchase contributes directly to the Dan Jansen Foundation, which supports families impacted by cancer and youth sports initiatives.
👉 Still have questions? Contact us and we’ll be happy to help.